About Us

Why choose Getley Paulsen General Insurance Services?
Our general Insurance team is both passionate and accomplished at providing the right advice and insurance solutions for our clients. Our processes ensure we have correctly outlined the specific needs of each client and all recommendations are based on this information. We continue to successfully meet and exceed our clients’ expectations through our approachable and yet professional attitude.
We recognize that the success of our business starts with the relationships we form with our clients.

The Getley Paulsen Insurance Philosophy
Getley Paulsen General Insurance Services is committed to researching, creating and implementing insurance solutions specific to the individual needs of our clients.

The importance of protecting your assets
Protecting our clients’ assets is our primary focus. Whether it is your home, car, business or income the loss of any of these assets could have a distressing effect on your future plans and wealth creation strategies. A properly structured and implemented insurance programme will provide you with piece of mind knowing that in times of trouble your future will be protected.

Our aim is to work with you in devising an insurance programme that will meet your needs and exceed your expectations – both with the cover provided and the cost of implementation.

We endeavour to provide advice free of insurance jargon to ensure you have a complete understanding of the cover you have selected. We act on your behalf to provide:

• Advice on risk improvement solutions
• A comprehensive insurance programme
• A cost effective package to suit your profile

Mark Read

CEO

Mark has been involved in the insurance industry for nearly 40 years, 35 of which running the General Insurance operations of Getley Paulsen. Mark’s experience is wide and varied across all aspects of the insurance market. Whilst most of his time is spent managing his core group of corporate clients - he does provide advice across the whole insurance spectrum. Mark has served on a number of insurance industry advisory boards over the years and as a director on another independent wholesale brokerage.

Penny Stevens

Senior Account Executive

Penny has worked in the insurance industry for over 30 years in a variety of roles and has been a member of the Getley Paulsen team for the best part of 15 years. She has held her Diploma in Financial Services (General Insurance Broking) for over 20 years.

Penny is committed to providing high quality service to our clients and will provide a friendly and efficient solution to all your insurance needs. She is involved in all aspects of Business, including Workers Compensation and Liability.

Leah Khan

Senior Account Executive

With 20 years of insurance industry experience, Leah has worked for both international and local firms supporting the broker teams.

Leah has been fortunate enough to have enjoyed the guidance of a number of colleagues, insurance advocates and amazing mentors. Over the years building her career, she progressed to the position of Senior Broker which provided the platform for her to begin constructing the foundation of her book of clients, and the journey to becoming an Authorised Representative. With her extraordinary work-ethic, dedication to her clients and positive approach to everything she does, Leah is an asset to the Getley Paulsen family.

Sarah Schwartz

Assistant Account Executive

Sarah has been associated with Getley Paulsen for over 20 years (with a couple of breaks along the way during maternity leave). Sarah has worked in every part of our team, from insurance broking to administration. Sarah these days focuses the majority of her time around management and administration of the Workers Compensation portfolio.

Kim Prus

Personal Lines Account Executive

Kim has over 20 years of Customer Service experience, she began her career in insurance working for a large insurer in the claims area. Having access to a broad spectrum of positions Kim has gained a wealth of knowledge before transitioning over to a brokerage to manage a Commercial Motor scheme portfolio and then into the Personal Lines role which she currently holds. She has a unique understanding of the policy wordings and how to manage customer outcomes and expectations. Kim is responsible for overseeing all aspects of our Personal Lines portfolio.

Kevin Nguyen

Claims Consultant

Kevin started his career at a prominent insurance company, focusing on claims processing. He subsequently transitioned into an insurance broking role specializing in claims. His extensive experience, spanning both sides of the insurance spectrum, offers him a distinct comprehension of policy terminology and the adept handling of customer expectations and outcomes.

In his current role, Kevin oversees all claims, from the initial lodgement to the final settlement. Furthermore, he actively delivers proactive assistance to ensure the clients receive the necessary support and guidance throughout the entire claim process.